Gizlilik Politikası

Geri

1. Introduction

This Privacy Policy explains how Viva Madencilik (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal data when you use our services, website, or applications.

We are committed to protecting your privacy in accordance with:

  • The General Data Protection Regulation (EU) 2016/679 (“GDPR”)
  • The Turkish Personal Data Protection Law No. 6698 (“KVKK”)

2. Data Controller

The data controller responsible for your personal data is:

Viva Madencilik

Address: Reşatbey Mah. Atatürk Caddesi, 01120, Seyhan/Adana, TÜRKIYE

Email: info@vivamadencilik.com

3. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity data (name, surname)
  • Contact data (email address, phone number)
  • Technical data (IP address, browser type, device information)
  • Usage data (how you use our website/services)
  • Transaction data (if applicable)

4. Legal Basis for Processing (GDPR)

We process personal data based on:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate interests, provided they do not override your rights

5. Purposes of Processing

We use your personal data to:

  • Provide and maintain our services
  • Communicate with you
  • Improve user experience
  • Ensure security and prevent fraud
  • Comply with legal obligations

6. Data Processing Principles (KVKK)

In accordance with KVKK, your personal data is processed:

  • Lawfully and fairly
  • Accurately and up to date
  • For specific, explicit, and legitimate purposes
  • In a limited and proportionate manner
  • For the period required by relevant legislation

7. Data Sharing

We may share your data with:

  • Service providers (hosting, analytics, payment processors)
  • Legal authorities when required by law
  • Business partners (only where necessary and lawful)

If data is transferred outside the EEA or Turkey, we ensure appropriate safeguards (e.g., Standard Contractual Clauses).

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

9. Your Rights

Under GDPR (EU users):

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority
Under KVKK (Turkey users):

You have the right to:

  • Learn whether your data is processed
  • Request information about processing
  • Request correction or deletion
  • Object to unfavorable outcomes
  • Request compensation for damages

To exercise your rights, contact us at: info@vivamadencilik.com

10. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can manage your preferences through your browser settings or our cookie banner.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

12. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Email: info@vivamadencilik.com

Address: Reşatbey Mah. Atatürk Caddesi, 01120, Seyhan/Adana, TÜRKIYE